Privacy Policy

Well Bond Group (“Well Bond”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit lubeglue.com, contact us, or request product and OEM information.

1. Information We Collect

Information you provide. When you use a contact or quotation form, we may collect your name, email address, company, telephone number, country or region, postal address, WhatsApp or WeChat details, product of interest, requested quantity, inquiry type and message.

Information collected automatically. Our web server and security systems may collect IP address, browser type, device type, operating system, referring page, requested pages, timestamps and diagnostic data needed to operate and secure the website.

2. How We Use Information

• Respond to product, technical, OEM, packaging and quotation requests.
• Provide customer service and communicate about an inquiry.
• Operate, maintain, troubleshoot and secure the website.
• Measure and improve website content where you have given the required consent.
• Comply with legal obligations and protect our rights and users.

3. Legal Bases and Your Choices

Depending on your location, we process information with your consent, to take steps requested before entering a business relationship, for our legitimate interests in responding to business inquiries and protecting the website, or to comply with law. You may withdraw optional cookie consent at any time using the fixed Cookie Settings button in the lower-left corner.

4. Cookies and Similar Technologies

We use necessary cookies to remember consent choices and support website and form functions. Optional functional, analytics or advertising technologies run only according to the preferences available through our consent manager. For details, see our Cookies Policy.

5. Service Providers and Third Parties

We may use service providers for website hosting, email delivery, form processing, security, live chat and embedded video. These providers may process limited information on our behalf or under their own privacy terms. Optional live-chat services are loaded only after functional consent. Embedded videos use YouTube’s privacy-enhanced domain where supported.

We do not sell personal information. We may disclose information if required by law, to protect safety and rights, or as part of a merger, restructuring or transfer of business assets.

6. International Data Transfers

Because our customers and service providers may be located in different countries, information may be processed outside your country. Where required, we use appropriate safeguards for international transfers.

7. Data Retention

We retain inquiry and correspondence records only as long as reasonably necessary to respond, maintain business records, resolve disputes, enforce agreements and meet legal requirements. Technical logs are retained for a limited period appropriate to security and operational needs.

8. Security

We use reasonable administrative and technical measures, including encrypted HTTPS connections, access controls, server security and spam protection. No online system can be guaranteed completely secure.

9. Your Privacy Rights

Subject to local law, you may request access, correction, deletion, restriction or a copy of your personal information, or object to certain processing. You may also withdraw consent. We may need to verify your identity before completing a request.

10. Children

This business-to-business website is not directed to children, and we do not knowingly collect personal information from children.

11. External Links

Our website may link to third-party websites. We are not responsible for their content or privacy practices. Review the privacy information of any third-party service you use.

12. Changes to This Policy

We may update this policy as our services or legal requirements change. The revised date shown above identifies the latest version.

13. Contact Us

This page describes the website’s current privacy practices and is not a substitute for jurisdiction-specific legal advice.